Return & Refund Policy
Last Updated: [14/11/2025]
At digiwoop.store, your satisfaction is our priority. This Return & Refund Policy explains the process for returning products and receiving refunds.
1. Return Window
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Customers may request a return within 7 days from the date of delivery.
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Requests submitted after this period will not be eligible for a refund.
2. Eligibility for Returns
To be eligible for a return, the product must:
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Be unused and in original condition
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Be in its original packaging
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Include all accessories, manuals, and documentation
Note: Items damaged due to misuse or not in original packaging will not be accepted for return.
3. Non-Returnable Items
The following items are not eligible for return or refund:
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Products damaged after delivery due to mishandling
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Opened or used personal items
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Items not purchased from digiwoop.store
4. Return Process
To initiate a return:
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Contact our support team at digiwoop@gmail.com within 7 days of receiving your order.
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Provide your order ID, reason for return, and supporting photos or videos if applicable.
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Once your return request is approved, you will receive detailed return instructions.
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Ship the item back to us safely; customers may be responsible for return shipping unless the product is defective or incorrect.
5. Refund Process
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Refunds are processed exclusively via UPI payment mode.
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Please provide a valid UPI ID (e.g., name@upi) for refund processing.
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Once the returned product is received and inspected, your refund will be issued within 3–7 business days.
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Customers will receive a confirmation email once the refund is completed.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect product:
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Contact us immediately at digiwoop@gmail.com
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Provide photos of the product and packaging
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We will arrange a replacement or refund at no additional cost
7. Contact Us
For any questions or assistance regarding returns or refunds:
📧 Email: digiwoop@gmail.com
📞 Phone: +91 74392 65878
🌐 Website: https://digiwoop.store